Microsoft has launched Unify, the new integration model for Teams that embeds AI and automation at the core of customer engagement. Join us to see what it means for your contact centre - and how CentrePal's Unify Certified platform can help you transform your service experience.

‍

In this 1-hour virtual session, you’ll hear from CentrePal & guest experts as we unpack what’s changing, showcase real-world customer stories, and walk through a live demo of AI features in action.

‍

What we’ll cover

• What Microsoft Unify is and why it matters for contact centres
• How CentrePal on Unify raises the bar for customer experience in Teams
• A live demo: real-time insights, automation, and wrap-up powered by AI
• Customer stories from the first wave of Unify adoption

Whether you’re a Microsoft partner or a customer, this session will give you a clear view of Unify in action and how CentrePal is helping organisations take advantage of it from day one.

‍

Register today to secure your spot.

‍
🌏 Note: We’ll also be running additional sessions in US and UK/Europe time zones - Click here to register your interest and be notified when those are scheduled.

‍